E-commerce AIVoice · Chat · SEOAgentic Commerce

AI for ecommerce,
built on your data.

We connect Voice AI, chat, AI search visibility, and shopping-agent readiness around one structured data layer.

Book a discovery call +48 22 442 42 42
20 years of client work
  • The Sherwin-Williams Company
  • Froneri Polska Sp. z o.o.
  • Starostwo Powiatowe w Dębicy
  • S-Med Centrum Medyczne Sp. z o.o. Sp. k.
  • UnionParts Sp. z o.o.
  • Miejskie Przedsiębiorstwo Energetyki Cieplnej Sp. z o.o.
  • Sekwoja Sp. z o.o.
  • Primadent
  • GZGK Żyraków
  • Brytania Tarnów
  • REMOST Sp. z o.o.
  • Tabor Dębica Sp. z o.o.
  • Chodak Travel
  • NZOZ MAGRA
  • Powiatowy Inspektorat Weterynarii w Dębicy
  • Hurtownia Narzędzi SEGER Sp. j.
  • TOMMAX Sp. z o.o.
  • Gminny SP ZOZ w Żyrakowie
  • Rotinger
  • Zamek Camelot
  • PAGEN Sp. z o.o.
From a recent e-commerce deployment
2,000+

Voice calls handled monthly

5,000+

Chat conversations handled monthly

70%+

Cases resolved without a human

95%+

AI adoption

Voice and chat combined, on one data layer. Adoption from sentiment analysis of live conversations.

Plugs into the stack you already run
Services for e-commerce
Phone assistant

Voice AI on the phone

Takes calls and does as much as you need: from order status and returns to product advice, the full catalog, and taking orders.

Explore On-site chat

AI chat for your store

Answers in seconds and helps shoppers choose products. It knows your full catalog, your orders, and how your support team works, and helps lift conversion.

Explore AI visibility

AI SEO

More buying starts in ChatGPT, Gemini, and Google AI. Audit your brand’s visibility in AI tools with our open-source tool.

Explore Shopping agents

Agentic commerce

AI is changing how people shop online. Agentic commerce is a new era for ecommerce. The ACP and UCP protocols let customers buy right inside a conversation with AI.

Explore
Omnichannel AI platform

All channels in one inbox, and AI that actually handles customer cases.

Connect WhatsApp, Allegro, email, and your phone line in one system. Our AI drafts ready replies from your order and customer data, and your team just approves them.

Already have a platform? We add just the AI layer on top of it.

Every channel · Phone included · AI-first See the platform
API · MCP · Natural-language reporting

The report you need. Just ask for it.

Connect the platform to Claude, Codex, or any AI agent over MCP and ask in your own words: how each consultant performed last month, how the AI is holding up, what customers called about most this quarter.

No dashboard to build. No report to dig through. You ask, you get the answer.

Per-account REST APIMCP serverClaude · Codex · any AI agent
See the platform
Claude
connected to SyntropicOmni over MCP
What did customers contact us about most last month?

Last month your team handled 726 conversations. Here it is by topic:

Returns & complaints 312
Delivery status 204
Product questions 147
Invoices 63

Returns are up 18% on the month before, mostly sizing on two product lines.

Ask a follow-up
Ask about support performance…
The Team

We build AI for ecommerce

We design and deploy AI systems that support sales, customer service, and operations. By connecting language models with product catalogs, order management systems, CRMs, and telephony platforms, we make AI work inside real business processes.

We care less about automation for its own sake and more about measurable outcomes. The goal is simple: help ecommerce teams sell more and serve customers faster.

Kamil Biduś 01

Kamil Biduś

Founder & Engineer

Paweł Bąk 02

Paweł Bąk

Engineer

Ewelina Socha 03

Ewelina Socha

Customer Success Manager

Roman Biduś 04

Roman Biduś

Strategy & Partnerships

MK
05

Marcin Krajewski

Engineer

Before Syntropic · Telbit24

The names scrolling at the top of the page are Telbit24 clients. For twenty years the same team has built the systems that get a customer or patient enquiry to the right person for them.

68 reviews on Google See all client references
Who you sign with
Legal entity
VECTORLENS Sp. z o.o.

Companies register, Poland

KRS
0001190119

NIP 8722455725 · REGON 542524203

Years with clients
20

Same team, previously as Telbit24

Next step

Let’s see where AI makes sense in your store.

Thirty minutes, and an honest answer on where to start.

A dependable provider of telecoms solutions: VoIP telephony, intercom, remote monitoring. The only one of the VoIP operators we approached that explained its offer in plain terms. In my opinion a higher level of customer service than the big telecom operators. Recommended.
Piotr Kania
Google review · Telbit24 · 2025
Translated from Polish